At Ravari BD, we respect your privacy and are committed to protecting the personal information you provide while using our website and services.
This Privacy Policy explains what information we may collect, how it may be used, and how we protect customer information.
Information We May Collect
When you visit our website, create an account, contact us, or place an order, we may collect information such as:
- Full name
- Phone number
- Email address
- Billing address
- Delivery address
- Order details
- Transaction information
- Customer support communications
- Device, browser, and website usage information
We only collect information that is reasonably required to provide our products and services.
How We Use Your Information
Customer information may be used for purposes including:
- Processing and delivering orders
- Confirming payments
- Providing customer support
- Communicating order status
- Processing returns, refunds, or cancellations
- Preventing fraud or misuse of our services
- Improving our website, products, and customer experience
- Sending promotional information where the customer has consented or where otherwise permitted
Payment Information
Online payments may be processed through authorized third-party payment service providers or payment gateways.
Ravari BD does not intentionally store complete debit card or credit card information on its own servers where payment processing is handled directly by the payment gateway.
Customers may be subject to the privacy and security policies of the relevant payment provider while completing a transaction.
Sharing Information with Third Parties
Ravari BD may share limited customer information with trusted third-party service providers when necessary to complete a service, including:
- Payment gateway providers
- Banks or financial institutions
- Courier and delivery partners
- Hosting or technology service providers
- Customer support providers
- Regulatory or government authorities where legally required
Any customer information shared with third parties will be limited to the information reasonably required for the relevant service.
Where Ravari BD permits third-party advertisements or voluntarily shares customer information with any third party, such activities will be undertaken under the responsibility of Ravari BD and subject to applicable agreements, consent requirements, and legal obligations.
Ravari BD does not intend to sell customers’ personal information to unrelated third parties.
Third-Party Advertisements
Ravari BD does not authorize third-party advertising on the website unless specifically approved by Ravari BD.
If third-party advertisements are displayed on the website, Ravari BD will take responsibility for the decision to allow such advertisements and will take reasonable steps to ensure that they do not misuse customer information.
Customers should note that external websites or services accessed through third-party links may have their own privacy policies.
Cookies
Our website may use cookies or similar technologies to:
- Keep customers signed in
- Maintain shopping carts
- Remember preferences
- Analyze website traffic
- Improve website performance
- Prevent fraudulent activity
Customers may disable certain cookies through their browser settings, although doing so may affect some website functions.
Data Security
Ravari BD takes reasonable administrative and technical measures to protect customer information against unauthorized access, disclosure, alteration, misuse, or loss.
However, no internet-based system can guarantee absolute security.
Data Retention
Customer information may be retained for as long as reasonably necessary to:
- Fulfill orders
- Provide customer service
- Maintain financial or transaction records
- Resolve disputes
- Prevent fraud
- Meet legal or regulatory requirements
Customer Rights
Customers may contact Ravari BD to request correction or updating of inaccurate personal information, subject to reasonable identity verification and applicable legal requirements.
Changes to This Privacy Policy
Ravari BD may update this Privacy Policy when necessary. The latest version will always be published on this page with the applicable updated date.